Quotes, Artwork, Returns & Shipping
Returns and Shipping
Contact Retire Your Old Glory for return approval prior to the return of any product. Refunds will be made upon receipt of complete and undamaged product. Custom art charges are not refundable. Return shipping costs are the responsibility of the customer.
Damage During Shipping
If the Old Glory bin arrives damaged, keep all packaging materials and contact Retire Your Old Glory.
We will initiate a claim with the freight carrier. The carrier may request to inspect the damaged package and if you do not have the packaging materials the claim may be denied. We will notify you when the claim has been satisfied.
All price quotes are good for 45 days. Shipping and handling are quoted separately.
A tax exempt form is required in order to not be charged tax. All prices quoted are in US dollars.
Payment for all orders is required prior to shipping.
There are two surface areas 14″ x 3″ on the bin for the name/logo/sponsor tag. Artwork/Logos must be supplied as hi-res pdf or eps format, in Adobe CS4 or lower version.
The sponsor logo/message information must fit into the sponsored by template designated on the bin. We will assemble your art into the project template and a proof will be returned for your approval before sponsor tags are printed and attached.
Custom artwork charges may be charged if artwork supplied does not meet our specifications.
Retire Your Unserviceable Old Glory, Inc. reserves the right to accept or reject any sponsor logo or message information.